Shipping policy

🚚 Shipping Policy – Smart Flex Store

At Smart Flex Store, we are committed to delivering your orders quickly and efficiently across Pakistan.

Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on Sundays or public holidays.

Shipping Time
Delivery usually takes 3–5 business days depending on your location. Remote areas may take slightly longer.

Shipping Charges
We offer Free Delivery all over Pakistan on most orders. Any applicable shipping charges will be shown at checkout if required.

Cash on Delivery (COD)
We provide Cash on Delivery (COD) service across Pakistan. Please make sure your contact details are correct so our team can confirm your order.

Order Confirmation
Our team may contact you via call or message to confirm your order before dispatch.

Order Tracking
Once your order is shipped, you may receive tracking details (if available) via SMS or call.

Delivery Delays
Delivery may be delayed due to weather conditions, courier issues, or high order volume. We appreciate your patience in such cases.

Incorrect Address
Please ensure your shipping address is correct. Smart Flex Store is not responsible for orders delivered to incorrect addresses provided by the customer.

Contact Us
If you have any questions regarding your order, feel free to contact our support team.